Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data.

Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Purposes of Data Processing

We ensure that data processing is limited to the purposes specified in this policy.

Personal data is processed for purposes including service delivery, customer support, and compliance with legal obligations.

Data Sharing Practices

We do not sell personal data to third parties for marketing purposes.

Any third parties with whom we share data are required to uphold confidentiality and data protection standards.

Legal Disclosures

Such disclosures are made in accordance with applicable laws and regulations.

We may disclose personal data to comply with legal obligations or in response to lawful requests.

Contact Information

Contact Email
Contact Number
+44 7361 033286
Postal Address
12 Henrietta Street, Birmingham, B19 3PS
General Inquiries
01

Data Collection Practices

We collect personal data such as contact information, usage data, and device identifiers for the purpose of providing and improving our services.

The categories of data collected depend on user interactions with our services.
02

Data Sources

We may also collect data generated through automated processes, such as cookies and tracking technologies.

Data is obtained directly from users during account registration and service usage.
03

Types of Cookies Used

Essential cookies are necessary for the website's functionality, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience, analyze site traffic, and personalize content.

Users can manage cookie preferences through their browser settings at any time.
User Rights

User Rights

These rights include access to data, rectification, and erasure under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

We aim to respond to all valid requests within a reasonable timeframe.

Requests to exercise rights should be submitted in writing and will be addressed in accordance with applicable laws.
Data Retention

Data Retention Policy

We will delete personal data when it is no longer required for the purposes for which it was collected.

Data retention periods are determined based on the necessity of the data for the purposes outlined in this policy.
Policy Updates

Policy Updates

Users are encouraged to review this policy periodically for any updates.

We will notify users of significant changes to this policy through appropriate communication channels.